As chief operating officer, John is responsible for Associa’s field operations. He came to Associa with more than 23 years of operations, hospitality management, and customer service experience.
Prior to joining Associa, Jon served as the vice president of operations for Omni Hotels & Resorts where he was responsible for overseeing divisional operations for the brand including associate and guest experience, financial management, and sales and marketing. He managed the brand’s golf portfolio and was highly engaged with the human resources team in talent development.
Jon graduated with a Bachelor’s degree in Business Administration from Clemson University.
Favourite quote: “A leader is best when people barely know he exists; when his work is done, his aim fulfilled, they will say: we did it ourselves.” - Lao Tzu
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