As your management company, we admire your dedication to your community. We have a highly trained and responsive staff on hand 24/7, and they are dedicated to making your role within your community as effective and efficient as possible, providing you with the information you need to make important decisions. Once decisions have been made, we carry out your orders in a prompt manner.
As the day-to-day administrators of your community, we know the issues surrounding your owners’ lives. We provide unsurpassed customer service to both the membership and vendors. Our services are designed to make the board shine and to help build a financially secure community filled with responsible, proactive, and content homeowners.
One of the most effective ways to help increase support of board decisions is through communication. If members are informed of the issues facing their community and understand why the board makes the decisions that it does, then they are more likely to support and comply with those community decisions. In addition, effective communication also allows members to voice their comments, requests, concerns, and ideas so that the board can make its decisions based on the best interests of the entire membership.
To achieve the membership’s support for the governance, we foster communication through:
Clarity is key to understanding, so clear delineation of the association’s responsibilities allows the association to optimize the use of board, committee, and volunteer resources. We view the board of directors as the policy-making body for the association, and our managers act as advisors to the board when our expertise and experience can add value. We are responsible for carrying out the directives of the board. In this way, the board may delegate the day-to-day operations of the association to the manager, including: